Mohd Zahidan Bin Zahib

Entrusted by the Board to run the Melaka State Government's subsidiary VVIP fleet under a strict zero-error policy. Structured commercial lease proposals and rental pricing models through CAPEX, OPEX, and depreciation analysis. Achieved a 100% improvement in tracking efficiency and negotiated rigorous SLAs with external workshops that controlled costs without compromising standards.

Ran end-to-end 2S Parts & Service operations with full P&L accountability. Engineered new SOPs and workflow optimizations that improved workshop turnaround time by 20% and maximized daily bay utilization. Commanded and coached a large workforce of technicians, advisors, and support staff. Enforced strict compliance with Proton Edar warranty governance while commanding a Zero-Error Maintenance Policy for the Melaka State Government VVIP mobility fleet.

Principal's representative managing performance, compliance, and dispute resolution for 40 independent service dealer outlets across Johor and Melaka. Conducted site inspections and audits to enforce branding, warranty governance, and SOPs. Set up a new rental warehouse in Segambut with JIT delivery, resolving regional parts shortage issues via SAP.

TEAC Electronics (1993–95) — Manufacturing Supervisor. Manpower planning and production floor SOP development for a Japanese-based MNC.
Gateway 2000 (1995–2000) — Senior Manufacturing Supervisor. Led setup of new production lines, material planning, and outbound logistics for a US-based MNC.
China Semiconductor (2000) — Production Engineer. Daily production scheduling and material flow for high-value electronic components.